Aquí tienes los Términos y Condiciones de Servicio de TalentGraph, optimizados para maximizar la protección legal de Celestial Dynamics S. de R.L., estableciendo limitaciones de responsabilidad, disclaimers sobre el uso de inteligencia artificial, restricciones de cancelación y transpasando la responsabilidad del manejo de los datos al usuario final.
TERMS AND CONDITIONS OF SERVICE
Last Updated: 28 febrero 2025
1. INTRODUCTION
Welcome to TalentGraph, operated by Celestial Dynamics S. de R.L. (“we,” “us,” or “our”). TalentGraph provides AI-powered leadership intelligence services, including executive reports, corporate assessments, and consulting partnerships.
By accessing or using our platform, you confirm that you have read, understood, and agree to these Terms and Conditions of Service (the “Agreement”). If you do not agree, you should not use our services.
1.1 NO WARRANTY & AI DISCLAIMER
📌 TalentGraph’s reports are generated using artificial intelligence models. While designed to provide valuable insights, they do not replace human expertise, judgment, or professional consulting.
📌 TalentGraph and Celestial Dynamics do not guarantee the accuracy, completeness, or suitability of the reports for any specific decision-making process.
📌 The use and interpretation of the reports is solely the responsibility of the user.
2. SERVICES OFFERED
TalentGraph provides the following services:
📌 Executive Reports – AI-driven leadership assessments for executives and decision-makers.
📌 Corporate Reports – Organizational leadership analysis for companies and leadership teams.
📌 Consulting Programs – Available through Certified Consulting Partners.
📌 AI-Driven Digital Evaluations – Interactive assessments using digital agents, avatars, and voice recognition.
All services are delivered digitally, and no physical copies of reports are provided.
3. USER RESPONSIBILITIES & DATA ACCURACY
Users are solely responsible for ensuring the accuracy of all submitted data.
📌 TalentGraph is not responsible for incorrect reports due to errors in user-submitted data.
📌 If a report is sent to an incorrect email address due to user input error, it is the user’s responsibility to contact support at access@talentgraph.ai to request a correction.
📌 TalentGraph is not liable for any delays, business impacts, or consequences resulting from incorrect email submissions.
4. NON-CANCELLATION & NON-REFUND POLICY
4.1 Once Reports Are Delivered, No Cancellations or Refunds
📌 Due to the automated nature of AI-generated reports, once a report has been processed and delivered, no cancellations, modifications, or refunds will be granted.
📌 Users are required to verify their email address, submitted data, and selected service before making a purchase.
5. AI-DRIVEN DIGITAL EVALUATIONS & DATA PROCESSING
Users may opt for digital assessments through AI-powered agents. These evaluations may include:
✔ Voice recognition to analyze communication and leadership patterns.
✔ AI-driven avatar interactions to assess responses in strategic scenarios.
✔ Cognitive AI models to evaluate decision-making styles and leadership behavior.
5.1 AI Data Processing & Accuracy Disclaimer
📌 AI-generated insights are based on probabilistic models and may not be 100% accurate.
📌 TalentGraph does not guarantee that reports will be error-free, bias-free, or completely predictive.
📌 AI models continuously evolve, and results may vary over time.
6. FEES, PAYMENT TERMS & LICENSING
6.1 Pricing & Annual Licensing
📌 Executive Reports – Priced per individual report.
📌 Corporate Reports – Pricing varies based on the number of executives.
📌 Elite Partner Program – Requires an annual licensing fee of $10,000, granting consulting firms exclusive market access.
📌 Payments are non-refundable once a report has been generated.
6.2 Billing & Taxes
✔ All transactions are processed securely via Stripe or other authorized payment processors.
✔ Users are responsible for any applicable taxes, VAT, or processing fees.
✔ Unpaid accounts may result in suspension of access to TalentGraph services.
7. INTELLECTUAL PROPERTY & RESTRICTIONS ON USAGE
7.1 Ownership of Reports & Data
📌 TalentGraph reports are licensed, not sold. Users receive a limited, non-transferable license to use reports for internal business purposes only.
📌 Users may not resell, redistribute, modify, or claim ownership over TalentGraph-generated reports.
📌 Unauthorized distribution or commercial use of TalentGraph content will result in legal action.
7.2 Consulting Firm Licensing
📌 Firms in the Elite Partner Program receive a non-exclusive license to resell AI-generated reports under TalentGraph’s branding.
📌 TalentGraph reserves the right to revoke partnerships for breach of exclusivity or unauthorized use of AI-generated content.
8. DATA SECURITY, CONFIDENTIALITY & LIABILITY DISCLAIMER
📌 TalentGraph follows industry-standard encryption protocols to protect user data.
📌 Users are responsible for securing their login credentials and protecting their account access.
📌 TalentGraph is not responsible for any unauthorized access, data breaches, or hacking incidents beyond our control.
9. LIMITATION OF LIABILITY
To the fullest extent permitted by law:
📌 TalentGraph is not liable for any business losses, damages, or indirect consequences arising from the use of AI-generated reports.
📌 No AI-generated insight should be considered financial, legal, or human resources advice.
📌 TalentGraph’s maximum liability in any case shall not exceed the amount paid for the respective service.
10. TERMINATION & SERVICE SUSPENSION
TalentGraph reserves the right to suspend or terminate accounts if:
✔ Users misuse AI-generated reports or violate licensing terms.
✔ Users attempt to manipulate AI outcomes or misrepresent assessments.
✔ Unauthorized distribution of reports or resale of insights occurs.
Users may request account termination by contacting support@talentgraph.ai.
11. GOVERNING LAW & DISPUTE RESOLUTION
📌 For users in the United States: These terms are governed by California law.
📌 For users in the European Union: These terms comply with GDPR and EU privacy laws.
📌 For users in other regions: Disputes will be resolved under Mexican jurisdiction, as Celestial Dynamics is headquartered in Mexico.
All disputes must first attempt resolution via negotiation. If unresolved, disputes shall proceed to arbitration.
12. UPDATES TO TERMS & CONDITIONS
TalentGraph may update these Terms and Conditions at any time. Continued use of TalentGraph services constitutes acceptance of any modifications.
Users will be notified of significant changes via email.
13. CONTACT US
For inquiries or support, please contact:
📧 legal@talentgraph.ai
📍 Celestial Dynamics S. de R.L.
📍 Salomé Piña 34, San José Insurgentes, Benito Juárez, Ciudad de México, 03900
🔹 TalentGraph: AI-Powered Leadership Insights for the Future. 🚀